Our Services

We are the most preferred hotel and hospital management consultancy in Siliguri, West Bengal. We are especially dedicated to offering services like Project Management and Procurement, Operational Consultancy, Budgeting and post-management services. Our commitment extends to realizing your dream within manageable costs, enhancing customer service through strategic decision-making, and ultimately driving profitability.

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Project Management & Procurement Consultancy

  1. Site Inspection.
  2. Financial Evaluation in project viability.
  3. Brief Design Layout.
  4. Project's Back Of the House design in coordination with the Architect and Interior designing Team.
  5. Time-to-time evaluation of the project work will be done. And a work status report will be submitted.
  6. Cost Optimization Inputs.
  7. Projects and Pre-Opening purchase assistance.
  8. Branding & Signage will be advised. If required professional agency can be arranged at extra cost.
  9. Star Classification advice and guidance. (Cost incurred for getting the Star Classification to be beard by the Client.)
  10. Single Window solution for Restaurants, Hotels, Resorts, and Clubs.

Operational Consultancy

Complete HR Solution

  • Organization structure with Salary structure.
  • Manpower recruitments.
  • HRD Policy.
  • HR-related all formats.
  • Outsourcing of manpower. Selection of Outsourcing Vendor.
  • Department wise training.
  • HRD activity towards staff.

Policy Creation

  • General Rules and regulations for Hotel Guests.
  • Terms and conditions for Banquet Booking and Room Booking.
  • Swimming Pool terms and conditions.
  • Discount Policy for Restaurant / Bar / Banquets / Rooms & Other facilities of the hotel.
  • N.C. K.O.T. Policy for Government Official, Higher Management, Promotional Activity, Guest Entertainment & MD / Chairman & His or Her Family.

Planning

  • Restaurants, Bar, and Room service Menu Planning.
  • Banquet Menu Matrix.
  • Room Tariff.
  • Housekeeping amenities charges.
  • Event Calendar for a year.
  • Food presentation & portioning.
  • Menu engineering.
  • Room cost Calculation.
  • Banquet Cost Calculation.
  • Food Cost Calculation.
  • Soft Beverage Cost Calculation.
  • Hard beverage Cost Calculation.
  • Fact Sheet of the Hotel.
  • Guest Calling & Feedback Matrix.
  • Department-wise S.O.P creation and implementation.

Operational Set Up

  • Front desk & F.O. Back office set up. Operational and documentation.
  • Housekeeping Operational and documentation set up.
  • Laundry Setup and Documentation.
  • Linen Room Set up and Documentation.
  • Restaurants, Bar, Banquets, Snack Bar & Room Service Operational and Documentation set up.
  • Kitchen Drawing, Set up and Documentation.
  • Main store Setup and Documentation.
  • Security Documentation.

Requirements List

  • Kitchen requirements viz. Utensils, Grocessary, etc.
  • Restaurant requirements viz. Crockery, Cutlery, Glass wares, etc.
  • Bar requirements viz. Crockery, Cutlery, Glass wares, etc.
  • Banquet Requirements List.
  • Swimming Pool Requirements List.
  • Gym Requirement List.
  • Housekeeping requirements viz. Linens, amenities, etc.

Other Supports

  • Advise on Website design. If required Vendor for the same can also be arranged.
  • Advise on Software designing. If required Vendor for the same can also be arranged.
  • Advise on Digital Marketing. If required Agency can arranged.

Budgeting

  • Pre-opening budgeting.
  • Yearly Revenue and Expense Budgeting.

Control Measures

  • FNB Control Measures & Documentations.
  • Operational Audits & Documentations.
  • Purchase &Store.

Post Management Services

In our Post Management Services, we provide continuous monitoring of hotel operating processes in accordance with Standard Operating Procedures (SOP) and Brand Standards. Here at Innsync Solutions, we offer mentoring and coaching to the Hotel General Manager and Heads of Departments to ensure the achievement of projected results and budgets.

Our services include establishing a Brand Quality Audit system and developing succession plans through regular staff performance reviews. We identify revenue management opportunities to maximize Return on Investment (ROI) by enhancing market positioning, focusing on key performance indicators such as Revenue per Available Room (RevPAR), Average Per Cover (APC), and Gross Operating Profit (GOP).

Additionally, we offer continuous monitoring of Management Information System (MIS) reporting, MIS structuring, F&B food cost control, financial performance analysis, and business analysis. Our streamlined operations guarantee improvements in GOP and overall business efficiency.

Why Choose Us?

Within Budget

Our process involves a carefully planned series of steps, centered around a schedule that we stick to, along with daily communication and updates.

Saving Time

We have years of experience experience, personnel, and resources to make the project run smoothly. We can ensure a job is done on time.

Best Value

We combine quality workmanship, superior knowledge, and low prices to provide you with service unmatched by our competitors in the hospitality industry.

Highest ROI

We have an extensive history of achieving the highest ROI for our valued clients. With our strategic decision-making and guidance, we ultimately drive profitability for the clients.